Our Story: How CreativeTech Grew from a Local Repair Shop into a Managed IT & Cybersecurity Partner
Over 20 years of technology experience. Two locations. One commitment to keeping businesses secure, connected, and ready to grow.
Technology is at the center of almost every modern business. From communication and cloud platforms to network infrastructure, cybersecurity, and daily operations, organizations depend on technology to work reliably.
But managing that technology is not always simple. Systems need continuous monitoring, security threats continue to evolve, employees need dependable IT support, and businesses must prepare for unexpected disruptions.
That is where the right technology partner makes a difference.
At CreativeTech, our story is built around helping businesses navigate these challenges. What began as a family-owned computer repair shop in Mountain View, California, has evolved into a technology services company focused on managed IT, cybersecurity, cloud solutions, network infrastructure, and business continuity.
Today, CreativeTech supports businesses across two locations: Mountain View, California, and Long Beach, California. Our goal remains consistent: simplify complex technology, strengthen business security, and help organizations build IT environments that support long-term growth.
Where the CreativeTech Story Began
Every business has a starting point. For CreativeTech, it began with a simple idea: provide honest, reliable technology services to the local community.
According to our About page, CreativeTech started in 2003 as a small computer repair shop in Mountain View, California. The business was founded on the belief that customers deserve practical solutions, transparent communication, and dependable technical support.
In the early years, the focus was on helping local customers resolve everyday computer problems. As technology evolved and businesses became increasingly dependent on digital systems, so did the company's services.
Computer troubleshooting gradually became part of a much broader technology offering. Businesses needed more than occasional repairs. They needed ongoing IT management, secure networks, reliable data protection, cloud infrastructure, and cybersecurity strategies that could adapt as their operations grew.
CreativeTech developed its capabilities to address those changing requirements.
What started as a neighborhood technology business grew into a full-service IT partner for organizations looking for more proactive, structured, and scalable technology support.
From Computer Repair to Comprehensive Business IT Solutions
The evolution of CreativeTech reflects a wider change in how businesses use technology.
In the past, companies often contacted IT professionals only when a computer stopped working or a network went down. Today, waiting for something to break is not always a practical approach.
A single security incident, server failure, compromised email account, or network outage can interrupt operations, affect employees, and put important business information at risk.
Modern organizations need technology that is monitored, maintained, secured, and planned for continuously.
CreativeTech has expanded its service model to help businesses address these needs through:
Managed IT services and proactive monitoring
Business cybersecurity and threat detection
Cloud migration and Microsoft 365 solutions
Backup and disaster recovery
Network infrastructure and enterprise Wi-Fi
IT asset management and employee onboarding
Strategic IT consulting and technology planning
Rather than treating every technology issue as an isolated problem, CreativeTech focuses on understanding how the different parts of a business's IT environment work together.
The objective is to help organizations reduce avoidable disruptions, improve security, and make technology a stronger part of their business operations.
More Than 20 Years of Technology Experience
Experience matters when choosing a managed service provider. Businesses need a technology partner that understands not only how systems work, but also how technology decisions affect day-to-day operations.
CreativeTech's About page highlights the following company milestones:
20+ years in business
10,000+ devices repaired
500+ business clients
24/7 support availability
The company also describes its team as bringing decades of combined technical experience and professional certifications to client projects.
These milestones represent the company's journey from its local repair roots to its current focus on supporting business technology environments.
CreativeTech's website also highlights a 99.9% uptime figure and an under-15-minute response-time target for critical issues. These are published service claims; specific service-level commitments should be confirmed against the applicable client agreement.
The broader focus is on building long-term relationships, maintaining reliable systems, and helping businesses make informed technology decisions.
What Does CreativeTech Do? Our Managed IT and Cybersecurity Services
CreativeTech provides managed IT services and business technology solutions designed to help organizations protect their systems, improve operational efficiency, and plan for growth.
Here is a closer look at the services that make up our technology offering.
1. Managed IT Services: Proactive Support for Business Technology
Managed IT services involve the ongoing management, monitoring, maintenance, and support of a company's technology environment.
Instead of relying exclusively on reactive, break-fix support, businesses can work with a managed service provider (MSP) to identify potential problems, maintain systems, and address technology requirements before they become major disruptions.
CreativeTech's managed IT services include:
24/7 system monitoring
Help desk and technical support
Proactive system maintenance
Patch management
IT asset management
Vendor management
Technology planning and consulting
Our approach is designed to help businesses maintain reliable systems while giving employees access to technical assistance when they need it.
For companies without an internal IT department, managed IT can provide an outsourced technology team. Organizations with existing IT employees can also explore additional support through a co-managed IT arrangement.
Looking for managed IT services in Mountain View, CA?
Explore our Managed IT Services to learn how proactive IT management can support your business.
2. Cybersecurity Services: Protecting Businesses from Digital Threats
Cybersecurity is no longer just a concern for large enterprises. Small and medium-sized businesses also face risks involving phishing, ransomware, malware, compromised accounts, data breaches, and unauthorized access.
A single weak password or compromised employee account can expose important business systems.
CreativeTech provides business cybersecurity solutions designed to strengthen protection across users, devices, networks, and data.
Our cybersecurity capabilities include:
24/7 threat monitoring
Endpoint protection
Antivirus and anti-malware solutions
Email security
Security awareness training
Vulnerability assessments
Firewall management
Incident detection and response
Compliance support
Our Secure360 cybersecurity offering focuses on continuous monitoring and proactive protection to help businesses identify potential threats and strengthen their security posture.
Cybersecurity is not a one-time installation. It requires ongoing monitoring, employee awareness, system maintenance, and a clear response plan.
Protect your business with professional cybersecurity services.
Explore CreativeTech Cybersecurity Solutions.
3. Cloud Solutions and Microsoft 365
Cloud technology allows businesses to access applications, information, and services without relying entirely on traditional on-premises infrastructure.
However, moving to the cloud requires careful planning. Organizations must consider data migration, application compatibility, security, user access, performance, and ongoing management.
CreativeTech helps businesses plan and manage cloud environments through services such as:
Cloud migration
Data and application migration
Server migration
Email migration
Cloud hosting
Microsoft 365 solutions
Cloud security
Performance optimization
Hybrid cloud environments
Whether a business is moving existing systems to the cloud or improving its current setup, the goal is to create an environment that supports collaboration, scalability, and secure access.
Learn more about our Cloud Solutions and Migration Services.
4. Backup and Disaster Recovery: Preparing for the Unexpected
Data loss can happen for many reasons, including hardware failure, accidental deletion, ransomware, software issues, or unexpected infrastructure disruptions.
Without reliable backups and a recovery plan, restoring business operations can become difficult.
CreativeTech provides backup and disaster recovery solutions designed to help businesses protect critical information and prepare for unexpected events.
Services include:
Automated cloud backups
Server backup
Data replication
Point-in-time recovery
Disaster recovery planning
Business continuity planning
Recovery testing and validation
A backup strategy should do more than store copies of files. Businesses also need to understand how quickly their systems can be restored and which operations must be prioritized after an incident.
Our Backup and Disaster Recovery Services help organizations plan for data protection and business continuity.
5. Network Infrastructure and Enterprise Wi-Fi
A dependable network is essential for business communication, cloud applications, connected devices, and daily operations.
Poor network design, unreliable Wi-Fi, outdated equipment, and insufficient infrastructure can affect employee productivity and create security weaknesses.
CreativeTech provides network infrastructure services for businesses planning new offices, expanding existing facilities, or improving their current IT environment.
Our network capabilities include:
Structured Cat6 and Cat6a cabling
Fiber optic cabling
Network design and architecture
Server room design
Office IT buildouts
Office relocation and network migration
Router, switch, and firewall installation
Wireless network solutions
VPN and remote access
Enterprise Wi-Fi using Ubiquiti UniFi
From planning a new office network to managing an existing business environment, the focus is on reliable connectivity, security, and room for future expansion.
Explore our Network Infrastructure Services.
6. IT Asset Management and Employee Onboarding
Managing technology across an organization involves more than purchasing computers and installing software.
Businesses need to know which devices they own, who has access to company systems, what software is being used, and how employee access should be managed when someone joins or leaves the organization.
CreativeTech's IT asset management services include:
Hardware procurement
Device configuration
Software installation
Employee onboarding
Employee offboarding
Account setup and deactivation
License management
Device recovery and secure wiping
A structured onboarding process helps new employees become productive with the technology they need. A secure offboarding process helps protect company information by ensuring that access is reviewed and removed appropriately.
Learn more about IT Asset Management Services.
7. IT Consulting and Strategic Technology Planning
Technology decisions should support business objectives rather than simply solve immediate technical problems.
As organizations grow, they may need to upgrade infrastructure, improve security, migrate applications, manage technology budgets, or prepare for new compliance requirements.
CreativeTech provides IT consulting to help businesses assess their current technology environment and plan future improvements.
This includes:
IT strategy and planning
Technology roadmaps
Infrastructure assessments
Vendor management
Budget planning
Compliance consulting
Technology recommendations
The goal is to help businesses make informed decisions about their technology investments and build systems that can support future requirements.
How We Work: A Practical Approach to IT Management
Choosing a managed IT provider is an important decision. Businesses need to understand how a provider evaluates their environment, recommends solutions, and implements changes.
CreativeTech follows a four-stage process designed to make getting started straightforward.
01. Discovery Call
We begin by learning about your organization, current technology setup, operational challenges, and business objectives.
02. IT Assessment
Our team reviews your existing infrastructure, identifies potential weaknesses, and looks for opportunities to improve reliability, security, and efficiency.
03. Customized IT Plan
Based on the assessment, we develop a technology plan that considers your business requirements, priorities, and budget.
04. Implementation and Ongoing Support
We implement the agreed solutions with the aim of minimizing operational disruption, followed by the appropriate monitoring, maintenance, and support.
Every business has different requirements. The right IT strategy should reflect the organization's size, industry, infrastructure, security needs, and growth plans.
Ready to discuss your business technology requirements? Request a Free IT Assessment.
Two Locations. A Broader Commitment to Business Technology.
As CreativeTech has grown, its presence has expanded beyond its original Mountain View roots.
Today, CreativeTech serves businesses through two locations: Mountain View, California, and Long Beach, California.
This two-location presence supports the company's commitment to helping organizations across different parts of California access managed IT and cybersecurity expertise.
CreativeTech in Mountain View, California
Mountain View is where the CreativeTech story began.
Located in the heart of Silicon Valley, this branch connects the company to a diverse business community that includes technology companies, startups, professional service firms, and growing organizations.
The Mountain View office is the company's publicly listed headquarters and contact location.
Mountain View Office
1398 W El Camino Real E, Suite E
Mountain View, CA 94040
Phone: (650) 968-2400
Email: info@360creativetech.com
Businesses in Mountain View and surrounding communities can explore managed IT services, cybersecurity, cloud solutions, network infrastructure, and IT consulting.
CreativeTech in Long Beach, California
CreativeTech also has a branch in Long Beach, extending its presence into Southern California.
Long Beach is home to businesses across professional services, healthcare, manufacturing, logistics, retail, and other industries that rely on secure and dependable technology.
Organizations in Long Beach can explore business technology support covering managed IT, cybersecurity, cloud solutions, network infrastructure, backup and disaster recovery, and IT consulting.
Whether a business needs ongoing technology management, stronger cybersecurity, or help planning an infrastructure project, CreativeTech aims to provide solutions aligned with its operational needs.
For Long Beach enquiries, contact CreativeTech through the official contact page to confirm the appropriate local contact and service arrangements.
Who We Support: Technology Solutions for Different Industries
Every industry has different technology requirements. A healthcare organization may need to prioritize data protection and access controls, while a manufacturing business may depend heavily on reliable networks and connected equipment.
CreativeTech's website highlights experience supporting organizations across several business sectors, including:
Healthcare and Medical: Technology management, data protection, secure access, and dependable systems for healthcare environments.
Legal and Law Firms: Reliable IT support, document security, access management, and business continuity.
Financial Services: Cybersecurity, data protection, network security, and technology risk management.
Manufacturing: Network infrastructure, connected systems, device management, and operational reliability.
Professional Services: Managed IT, cloud collaboration, endpoint protection, and employee support.
Nonprofit Organizations: Practical technology planning, secure systems, and support for day-to-day operations.
Retail and E-commerce: Reliable networks, business systems, data protection, and technology support.
The right solution depends on each organization's infrastructure, operational requirements, and risk profile.
Join the CreativeTech Team: Careers in IT and Technology
Behind every reliable technology solution is a team of people who understand how to design, manage, troubleshoot, and secure business systems.
At CreativeTech, we believe professional development and technical expertise are important parts of building a strong technology services company.
Our careers page highlights opportunities for people who are passionate about technology, problem-solving, and helping businesses operate more effectively.
Current Career Opportunities
The careers page currently lists the following full-time opportunities in Mountain View, California:
IT Support Technician
Provide technical support to business clients and troubleshoot Windows, Mac, and networking issues. Candidates should have relevant technical support experience.
Device Repair Technician
Diagnose and repair computers, smartphones, tablets, and other devices. Experience with component-level repair is preferred.
Network Administrator
Help manage and maintain client networks. A CCNA certification or equivalent experience is required.
Why Work at CreativeTech?
Our careers page highlights several employee benefits and professional development opportunities:
Health, dental, and vision coverage
Paid training and certification programs
Career development opportunities
Collaborative team environment
Flexible schedules
Paid time off
We are interested in connecting with talented people who want to develop their technical skills and contribute to a growing technology services team.
Interested in joining us? Visit the CreativeTech Careers Page to review current openings and application instructions.
What Makes CreativeTech a Long-Term Technology Partner?
Choosing an IT services company is about more than finding someone to resolve technical issues. Businesses need a partner who understands their environment, communicates clearly, and can help them prepare for future challenges.
CreativeTech's approach is built around four core values:
Integrity
We believe in honest assessments, transparent communication, and fair pricing. Technology recommendations should be based on business requirements rather than unnecessary services.
Excellence
We value technical expertise, dependable service, and solutions designed to meet the needs of each organization.
Community
Our roots are in Mountain View, and our growth reflects our commitment to the communities and businesses we serve.
Care
We understand that technology problems affect real people and business operations. We aim to treat every client relationship with attention, respect, and responsibility.
These principles shape how we approach client relationships and the technology solutions we deliver.
Looking Ahead: Building Secure and Scalable Technology for the Future
The technology landscape will continue to evolve. Artificial intelligence, cloud computing, remote work, automation, and increasingly sophisticated cyber threats are changing how businesses operate.
Organizations need IT environments that can adapt to these changes without compromising security or reliability.
CreativeTech's focus is to help businesses navigate that evolution through proactive IT management, cybersecurity, infrastructure planning, and ongoing technical support.
From our beginnings in Mountain View to our presence in Long Beach, the goal remains the same: make technology easier to manage, strengthen business security, and help organizations move forward with confidence.
We are proud of the journey so far and remain focused on building lasting partnerships with the businesses that trust us with their technology.
Let's Build a More Secure Technology Environment for Your Business
Whether your organization needs a fully managed IT department, additional cybersecurity protection, cloud migration, network infrastructure, or strategic IT consulting, CreativeTech can help you explore the right approach.
Looking for Managed IT Services in Mountain View or Long Beach, CA?
Connect with CreativeTech to discuss your technology requirements and request a free consultation.
CreativeTech | Managed IT & Cybersecurity Solutions
Mountain View, California
Long Beach, California
Phone: (650) 968-2400
Email: info@360creativetech.com
Request Your Free IT Assessment
Frequently Asked Questions About CreativeTech
1. What is CreativeTech?
CreativeTech is a managed IT and cybersecurity services company that supports businesses with technology management, network infrastructure, cloud solutions, backup and disaster recovery, and IT consulting. The company has roots in Mountain View, California, and serves businesses through its Mountain View and Long Beach presence.
2. How long has CreativeTech been in business?
CreativeTech's About page states that the company started in 2003 as a small computer repair shop in Mountain View, California. Its homepage and service pages use 2006 as the year it began serving businesses. The company describes itself as having more than 20 years of experience.
3. Where are CreativeTech's locations?
CreativeTech has two locations: Mountain View, California, and Long Beach, California. The publicly listed office address is 1398 W El Camino Real E, Suite E, Mountain View, CA 94040. Contact CreativeTech directly for Long Beach location and appointment details.
4. What services does CreativeTech provide?
CreativeTech provides managed IT services, cybersecurity, cloud migration and management, Microsoft 365 solutions, network infrastructure, enterprise Wi-Fi, IT asset management, backup and disaster recovery, and IT consulting.
5. What are managed IT services, and how can they help my business?
Managed IT services involve the ongoing monitoring, maintenance, management, and support of business technology. They can help organizations address technical problems proactively, maintain systems, improve security, and plan future technology requirements instead of relying only on reactive support.
6. Does CreativeTech provide managed IT services in Mountain View, CA?
Yes. CreativeTech provides managed IT services in Mountain View, California, including 24/7 monitoring, help desk support, patch management, asset management, proactive maintenance, and IT planning.
7. Does CreativeTech offer cybersecurity services for small and medium-sized businesses?
Yes. CreativeTech offers business cybersecurity solutions, including threat monitoring, endpoint protection, email security, vulnerability assessments, firewall management, security awareness training, and incident response support.
8. Does CreativeTech provide cybersecurity and managed IT services in Long Beach?
CreativeTech's website identifies Long Beach as one of its locations and features Long Beach in its service-related content. Businesses can contact the company to confirm local service arrangements and discuss managed IT, cybersecurity, cloud, and infrastructure requirements.
9. Can CreativeTech work with a business that already has an internal IT team?
Yes. CreativeTech supports co-managed IT arrangements, allowing its team to work alongside an organization's existing IT department. This can provide additional cybersecurity expertise, monitoring, infrastructure support, cloud assistance, and technical resources without replacing the internal team.
10. Does CreativeTech provide 24/7 IT support?
CreativeTech advertises 24/7 system monitoring and emergency support for managed clients. Its website also states an under-15-minute response target for critical issues. The precise support coverage and response commitments depend on the applicable service agreement.
11. Does CreativeTech help businesses migrate to Microsoft 365 and cloud platforms?
Yes. CreativeTech offers cloud services that include data, application, server, and email migration, Microsoft 365-related solutions, cloud hosting, cloud security, and ongoing cloud management.
12. Does CreativeTech offer backup and disaster recovery services?
Yes. Its backup and recovery services include automated cloud backups, server backup, data replication, point-in-time recovery, disaster recovery planning, and business continuity solutions.
13. Can CreativeTech design and install a business network?
Yes. CreativeTech provides network infrastructure services, including structured cabling, fiber optic cabling, server room design, office buildouts, office relocations, network architecture, equipment installation, and enterprise Wi-Fi solutions.
14. What industries does CreativeTech serve?
CreativeTech highlights experience supporting healthcare and medical organizations, legal firms, financial services, manufacturing, professional services, nonprofit organizations, and retail and e-commerce businesses.
15. Is CreativeTech hiring in Mountain View, California?
CreativeTech's careers page currently lists full-time positions for an IT Support Technician, Device Repair Technician, and Network Administrator in Mountain View, CA. Applicants should check the careers page for the latest vacancies and requirements.
16. What employee benefits does CreativeTech offer?
The careers page highlights health, dental, and vision coverage, paid training and certification support, career development, a collaborative team environment, flexible schedules, and paid time off. Specific eligibility depends on the role.
17. How can my business request a free IT assessment?
Businesses can contact CreativeTech through its website to request a free consultation or IT assessment. The team can discuss the organization's existing technology environment, operational requirements, and potential areas for improvement.
18. How can I contact CreativeTech?
You can contact CreativeTech by calling (650) 968-2400, emailing info@360creativetech.com, or using the online contact form.
CreativeTech — Protecting Business Technology. Supporting Growth. Building What's Next.
